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Port Operations Supervisor - Amsterdam
Descripción
Role Purpose
The Port Operatios Supervisor will serve as leader and link of union with the HQ for all husbandry services and client management within their assigned region, overseeing the full scope of operational execution and customer satisfaction. This role carries end-to-end accountability for the delivery of services in line with company standards, client expectations, and operational excellence.
As the company’s local representative, you will ensure effective coordination with HQ departments while leading local activities autonomously, maintaining client relationships, managing supplier networks, and ensuring service excellence at all stages of the port call cycle.
Key Responsibilities
Leadership & Regional Management
- Manage all regional operations related to husbandry services and implement company strategies.
- Act as the regional point of contact for both internal and external stakeholders.
Operational Oversight
- Supervise all port operations, coordinate with suppliers, shipping agents, and port authorities for smooth execution.
- Coordinate with the Operations team in the HQ.
Supplier Relationship Management
- Develop and maintain a trusted network of local service providers.
- Negotiate in coordination with the HQ Operations Team, supplier terms and ensure delivery standards.
Financial Management
- Control regional budgets, monitor expenditures, and optimize operational costs driving efficiency and profitability across all activities.
Reporting & Compliance
- Provide regular updates to HQ on regional performance, forecasts, and challenges.
Requisitos mínimos
Profile & Requirements
- Minimum 5 years of experience in port operations management or shipping agency roles.
- Experience of handling naval vessels and military operations is highly desirable.
- Thorough knowledge of port authority regulations, customs clearance, and compliance.
- Strong commercial acumen and negotiation skills.
- Fluent in English (additional regional languages are an advantage).
- Excellent organizational and multitasking capabilities.
- Proficiency in MS Office and maritime-related management software.
Core Competencies
- Operational excellence: maintain high standards of service delivery.
- Client orientation: dedicated focus on client satisfaction.
- Analytical thinking: effective problem-solving and decision-making.
- Communication: clear, professional interaction with all stakeholders.
- Leadership: ability to manage local networks and inspire collaboration.
- Accountability: full ownership of regional performance and results.
Career Development
This role offers significant growth potential as the company continues its global expansion. High-performing Husbandry Regional Managers will be considered for advancement to future senior leadership positions, including Chief Regional Director, or Head of Commercial or Head of Operations at HQ level. Successful candidates will have the opportunity to influence strategic decisions and contribute to the global leadership of the company.
